Welcome!
These Terms of Use exclusivelyconsolidate, describe, and regulate the terms of use of the Welcome! websiteand platform, which offer services and applications for event management andplanning, including a digital system for event management, RSVP services, guestmanagement, media uploads, invitation generation, and online event websites(the "Services" and/or "Platform").
These terms constitute a bindingagreement between you, the user (as defined below), and the Welcome!application and website ("Website") owned by Smile Event SolutionsLtd., Company Registration No. 516693413 ("Company"), regarding theuse of the Platform and the Company's services detailed above.
Use of the Platform and the Company'sservices constitutes complete and explicit acceptance by the user of theseTerms of Use and the Company's Privacy Policy. The user declares that they havecarefully read these terms in their entirety, understood their content, andaccepts them without reservation. Should the user disagree with any one or moreof these terms, they must immediately refrain from any use of the Platform andthe Company's services.
It is further clarified that if, inaddition to the Services as defined above, the user also uses the cheez-ai.comwebsite operated by the Company, the provisions of both these Terms of Use andthe cheez-ai terms shall apply to the user.
The use of masculine language in theseTerms of Use is for convenience only. Therefore, in these Terms of Use,singular also means plural and vice versa, and masculine also means feminineand vice versa, as applicable.
The user hereby confirms that they arelegally competent to enter into a binding agreement, are at least 18 years old,and possess a legal and valid payment method.
The Company uses Cookies for theroutine operation of the system, including for collecting statistical dataabout its use, as well as for authentication and information security purposes.Modern browsers include the option to refuse Cookies. If you do not know how todo this, check the help file of the browser you are using. By accepting theseTerms of Use, you also give permission and consent to the use of cookies.
1. DEFINITIONS
1.1 "Company" – SmileEvent Solutions Ltd., Company Registration No. 516693413, including its owners,employees, managers, and all those acting on its behalf.
1.2 "User" – Anyindividual or legal entity that uses the Platform and Services, in whole or inpart, including any customer, guest, user, visitor, or other third party.
1.3 "Guest" – A thirdparty who has been invited to an event and whose details have been entered orprovided for use in the system.
1.4 "Platform" – Thewebsite, system, application, and any other service provided by the Company,including external features connected to them.
1.5 "Services" – Allonline and physical services provided by the Company as detailed in theintroduction.
2. GENERAL PROVISIONS
2.1 Section headings are for readingconvenience only and shall not be given any weight for interpretation purposes.
2.2 The Company reserves the right tooffer, change, replace, or discontinue promotions and benefits at any time, atits sole discretion, without prior notice. Multiple promotions may not becombined unless expressly stated otherwise by the Company.
2.3 Access to and use of the Website,including use of content, information, and services published therein from timeto time, are subject to the Terms of Use detailed below and to the lawapplicable in the State of Israel.
2.4 Images, examples, instructionalvideos, and service descriptions on the Website are displayed for illustrationpurposes only and should not be viewed as any form of commitment by the Websiteoperator.
2.5 The Customer undertakes toindemnify and compensate the Company for any damage, loss, expense, or claim –including legal costs and attorney fees – caused to it, directly or indirectly,due to the provision of false information by the Customer and/or due to use ofthe Company's services contrary to the provisions of these Terms of Use and anylegal provisions and/or due to any action by the Customer that may disrupt orharm the proper operation of the Website.
3. USER ACCOUNT
3.1 Full use of the Platform isconditional upon registration and creation of a personal account that includesproviding complete, accurate, and current information by the Customer,including the Customer's full name, contact details including phone number andemail address. Upon creating the personal account, the Customer will be askedto choose a password that will enable access to this account.
3.2 The User is responsible forkeeping their password confidential and not transferring it to third parties.Any action performed from the account shall be considered an action of the Userthemselves.
3.3 The User undertakes to updatetheir details with any change and to immediately notify the Company of anyunauthorized use.
4. USE OF THE PLATFORM
4.1 The Platform is intended for theCustomer's use only, for the purpose of event planning and management only. Anycommercial, marketing, or other promotional use through the Platform requiresprior written approval from the Company.
4.2 The User undertakes to refrainfrom uploading, publishing, sharing, or sending any content that: a. Containsviruses, malicious code, trojans, or any component that may harm the Platform;b. Is offensive, defamatory, racist, pornographic, or infringes upon the rightsand/or feelings of a third party; c. Does not belong to them and/or in whichthey have no rights; d. Is intended to incite, harm, violate law, or concealfalse identity.
4.3 The Company may, at its solediscretion, remove content that the Company believes violates these termsand/or block the User's access without prior notice.
4.4 The account, and accordingly theuse of offered services, is personal to the Customer (and in case ofregistration as a couple - joint) and is not transferable to third partieswithout prior written consent from the Company. In case of use of a producerand/or event manager on behalf of the Customer, such party may receive accessto the account and operate within it.
5. PAID SERVICES AND PAYMENT PROCESSING
5.1 Some services on the Platform, asdetermined by the Company from time to time, involve payment, including RSVPservices, message sending, creation of personal galleries using facialrecognition technology and collection of photos and videos from guests (throughCheez AI activation), data analysis, and the like.
5.2 Payment shall be made by creditcard, Bit application, bank transfer, or any other means approved by theCompany. The Company reserves the right to update fees and prices at any time.
5.3 Transaction cancellation shall beperformed in accordance with the Consumer Protection Law, 1981, subject todeduction of cancellation fees, if charged.
5.4 In case of a chargeback, theCompany shall be entitled to collect the amount from the User and/or a partyacting on their behalf, including handling fees.
6. CANCELLATION, MODIFICATION, REFUND, AND CREDIT POLICY
6.1 If a customer has purchasedServices in any way and wishes to cancel the purchase within 14 days of thepurchase date, provided that they have not made any use of any paid services bythat time, the customer shall be entitled to a full credit minus 5% of thetotal transaction for processing and handling costs.
6.2 If the customer has made any useof any paid service on the Platform or its services, the service order can nolonger be cancelled and the customer shall not be entitled to anyrefund/credit, full or partial, of the consideration paid to the Company.
6.3 As a general rule, changing theevent date and accordingly providing the Company's services for the updateddate shall be possible without additional payment, provided that it involvesproviding the same service and that the price on the new date would beidentical or lower than the price charged for the original date. Pricedifferences shall require payment of the difference only. If changing the eventdate requires additional use of the Company's services, the customer shall becharged for the additional usage costs (for example, sending an additionalround of messages to invitees about the date change shall involve additionalpayment).
6.4 In any event and withoutexception, the terms and policy of refunds, cancellations, and credits shall besubject to the Consumer Protection Law, 1981.
7. RSVP CONFIRMATIONS AND MESSAGE SENDING
7.1 The Company shall send messagesvia WhatsApp, SMS, phone calls, or other means based on the User's consent.Message templates sent to invitees through the Company's WhatsApp account shallbe in the format determined by the Company and may not be changed or edited bythe User, however, event details as entered by the User shall be included inthese templates. At various stages of message sending, messages shall be sentto guests according to attendance status as defined in the application in thepersonal account. It is clarified that not every message shall be sent to allguests.
7.2 The User confirms that they areaware that the information entered by them on the Platform, including theaccuracy of details, shall not be verified by the Company and are their soleand complete responsibility. The Customer confirms that every phone numberentered into the system shall be entered lawfully, and that any error and/orinaccuracy in guest details shall prevent proper delivery and receipt ofinformation from that guest.
7.3 Messages sent to guests may alsoinclude guest names, and these shall appear spelled as entered by the User, andit is recommended that the User carefully check guest details as they appear inthe personal account.
7.4 Marketing or commercial messagesshall not be sent by the Customer through the Platform unless explicit priorwritten consent has been given by the Company. System messages, reminders, andattendance messages are not considered marketing messages.
7.5 The system shall recommend RSVPprocess stages and dates for their execution, according to the event date asentered by the Customer in the system, and the User shall determine the datesof these stages. It is clarified that there may be delays in message sendingdates compared to dates defined by the Customer. When possible, the Companyshall not proactively or intentionally send messages on Saturdays, holidays,and national memorial days, and the User declares that they are aware of thisand have no claim regarding this.
7.6 Without prejudice to the above, itis clarified that the Platform contains automations and automatic processesbased partly on information provided by the User, as well as using servicesfrom external suppliers, and therefore despite the above, content may be sentby mistake also on Saturdays, holidays, and national memorial days, and theUser declares that they are aware of this and have no claim regarding this.Furthermore, the Company is not responsible in any case of a message that doesnot reach its destination for any reason, as well as in any case where a guestcannot confirm or update their attendance status for any reason.
7.7 It is clarified that the cost ofmessage sending packages is based on the number of records for message sending.
8. PRIVACY AND INFORMATION SECURITY
8.1 The Company collects personalinformation of the User and their guests, including names, phone numbers,photos, videos, various preferences, and more in the application.
8.2 The Company undertakes to maintainconfidentiality of information and take appropriate measures to secure it, inaccordance with the Privacy Protection Law, 1981. It is clarified thatinformation received on the Website is stored by the Company on servers ofexternal operators and/or in the cloud through leading external suppliers suchas AWS, and the Company has no responsibility regarding information storage.
Information collected on the Websiteabout users (as distinct from information about the customer's guests) shall beused for providing services, technical support, research and analysis,developing new software, improving user experience, statistical needs, anddistribution of marketing and advertising information.
It is emphasized that the Company isnot party to any engagement between users and any other party, and shall notbear responsibility for services and/or products supplied by others, whetheroffered on the Website or on any other website reached by users through linksfrom the Website. The Customer hereby irrevocably waives any claim and/orallegation and/or demand against the Company and/or anyone acting on itsbehalf, of any kind or type, regarding or arising from this.
8.3 Information collected from theCustomer's guests shall not be transferred to third parties unless one or moreof the following cases occur: a. Required for providing the service (forexample, clearing companies, seating arrangements); b. Explicit consent of theUser has been given; c. The Company is obligated to do so pursuant to a courtorder; d. Transfer of operations to another party in accordance with Section 12below.
8.4 Additional details about theCompany's privacy policy can be found on the Company's website atwww.welcome-rsvp.com in the "Privacy Policy" document and through theCompany's customer service, by contacting via phone, email, or through the Website.
9. INTELLECTUAL PROPERTY
9.1 All intellectual property rightsin the application and Website, including design, content, code, graphics,trademarks, databases, and other content, are the exclusive property of theCompany.
9.2 The content of the Platform maynot be copied, reproduced, distributed, sold, translated, published, or used inany way without explicit written authorization from the Company.
9.3 Entering the Website or purchasingservices from the Company does not grant any license and/or right in any of theproducts displayed on the Website, all of which are part of the intellectualproperty of the Company and/or a third party that has authorized their use bythe Company or anyone acting on its behalf.
10. LIMITATION OF LIABILITY
10.1 The Platform and Services areprovided as-is without any express or implied warranty, including warranty offitness for a particular purpose.
10.2 The Company shall not be liablefor any direct, indirect, special, or consequential damages caused by use orinability to use the service for any period of time. Users irrevocably releasethe Company and all acting on its behalf from any responsibility for any lossand/or damage and/or inconvenience and/or distress caused directly orindirectly due to use of the services.
10.3 The Company bears noresponsibility for technical malfunctions, temporary shutdown of the Websitefor maintenance needs, version updates and bug fixes, unavailability of theWebsite for use due to disruptions in external supplier services (including butnot limited to the internet, WhatsApp application, cellular networks), orregarding information provided by the User or their guests.
10.4 Without prejudice to thegenerality of the above, entering the Customer's account details in"Bit" and/or "PayBox" applications (if and as they chooseto do so) on the event website for receiving gifts is done at their sole responsibility.The Company does not verify the accuracy of details entered, is not part ofthis engagement between the Customer and these applications, and shall bear noresponsibility whatsoever regarding use of these applications.
11. TERMINATION OF USE
The Company reserves the right toterminate or suspend services at any time, with or without notice, in any caseof violation of the provisions of these Terms of Use and/or provisions of anylaw, and particularly if the system has been misused.
Use of the application as well as thewedding website shall be valid for the period specified in the package theCustomer chose to purchase at the time of purchase, and upon its conclusion allinformation and content and access to the user account and/or event website maybe deleted and/or blocked.
12. ASSIGNMENT OF RIGHTS
12.1 The Company may assign its rightsand obligations under these terms, in whole or in part, to any third party,without obtaining the User's consent.
12.2 The User may not assign theirrights or obligations, in whole or any part thereof, whether for considerationor without consideration, without prior written approval from the Company.
13. CHANGES TO TERMS
13.1 The Company may update the Termsof Use and conditions of use of the Platform at any time. The updated versionof the Terms of Use shall be published on the Platform and shall take effectfrom the date of publication.
13.2 Continued use of the Platformafter publication of updated terms shall constitute complete acceptancethereof.
14. GOVERNING LAW AND JURISDICTION
14.1 These Terms of Use are subject toIsraeli law only.
14.2 The exclusive jurisdiction forany dispute between the Customer and the Company related to these Terms of Useand the agreement between the Customer and the Company, its interpretation,performance, or breach, is vested in the competent court in Tel Aviv-Jaffaonly.
15. CONTACT INFORMATION
For any question, clarification, orrequest, you may contact the Company through:
Email: info@welcome-rsvp.com
Phone: +972503287405
Mailing Address: Ben Yehuda 32 st. Tel Aviv
Last Updated: June 2025
